FAQ

Where are Pineda Covalin products manufactured?

Pineda Covalin products are manufactured in Mexico with high quality standards. Many items are made in collaboration with artisans of different states in the country.

 

Where does the silk comes from?

Most of Pineda Covalin’s products are made out with silk. Our silk comes from South Korea because is one of the best silks in the world and one of the most important concerns is our quality.

 

How do I repair a Pineda Covalin product?

If the item was purchased in the US, please contact us at ny@pinedacovalin.com

If the item was purchased in Mexico, please contact us at servicioalcliente@pinedacovalin.com

 

Where can I see a video to learn about various knots for scarves?

You can find the video of How to Wear our Scarfs in our Vimeo page.

 

How can I clean a Pineda Covalin’s silk product?

Silk is a natural fiber so you should handle it with care. We recommend to apply a product Scotchgard® to protect it. We recommend that the cleaning should be made by a professional. We don’t do that kind of service.

 

I want a promotional design for my company, where can I get the information?

We can personalize promotional items for your company either for the employees or for your clients. Please contact us at ny@pinedacovalin.com