WHAT YOU GIVE US
We collect information that you provide to us through our websites, in our stores, through our customer service representatives, at events, through marketing efforts, including contests, sweepstakes and events, and through third parties, or any other way we interact with you. Information may include, but is not limited to, your name, birth date, email and physical address, telephone number, gender, and when necessary, credit card information.
WHAT WE COLLECT FROM YOU
We collect and store certain other non-personally identifiable information automatically whenever you interact with us. We may collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics. Also some other information we may collect includes, but is not limited to, your telephone number, system type, whether you have enabling software to access certain features, information about your purchases and other information about your interactions with us.
We do not knowingly collect or solicit any personal information from children under 13.
We use the personal information we collect to conduct our business, communicate with you, and provide great products, services, and experiences. We or third-party service providers we engage may use the information to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, to provide customer service, to respond to your comments, questions or complaints, to personalize your experiences, to analyze your preferences and shopping habits, to analyze trends and statistics, to administer and fulfill our contests and other promotions, to analyze and improve the website and our products and services, and to send you marketing communications and other information regarding our products, services, marketing, or special events. We also use your information for business purposes such as security, payment processing, analytics, operations, fraud detection, reporting, making back-ups, and legal compliance.
We may transfer your information to Pineda Covalin service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.
BY LAW OR TO PROTECT RIGHTS
Security Measures: We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted securely and then encrypted within our databases.
However, like other companies, Pineda Covalin cannot guarantee 100% the security or confidentiality of the information you provide to us.